The honor of being a SHIP community volunteer

By Felicia Kelly-Brookins

JA Guest Writer

I’ve always believed that strong communities don’t just happen; they are built by the people who are willing to show up, lend a hand, and share what they know. That is why I chose to become a State Health Insurance Assistance Program (SHIP) Volunteer. On Nov. 10th, I, along with eight other community-conscious volunteers, were recognized for our contributions to such an important program in our community. I have always loved being a help to others. I believed it made a positive difference in the lives of other individuals who were in need, and I realized it could easily be me present day or in the future needing and appreciating the same assistance. 

What I didn’t expect was how important volunteering would become in a time like the one we’re living in now.

Historically, volunteering has been the backbone of community progress. From neighborhood organizations to health initiatives, everyday people have stepped forward to fill the gaps and support one another. Today, as people face increasing challenges in navigating healthcare systems, the role of volunteers is more important than ever. SHIP volunteers stand in that gap, offering clarity where there is confusion and reassurance where there is fear.

At the heart of our volunteer opportunity is education and empowerment. Many community members feel overwhelmed by Medicare decisions, new policy changes, or the numerous choices available. Some are already dealing with financial strain, chronic illnesses, or the emotional weight of caring for aging loved ones.

Being able to guide someone through such important decisions step by step reminds me why my role as a volunteer is so vital. I’m not just answering questions; I’m helping to give people peace of mind. I am helping them make informed decisions that affect their health, their finances, and their dignity.

At the core of SHIP volunteering is also compassion. Volunteerism requires patience and empathy. But most importantly, it requires a willingness to see people and meet them where they are. If you have a heart for service, if you want to make a meaningful difference, or if you simply want to be a source of support for someone who needs it, SHIP is a place where your presence will have real impact. You don’t have to be an expert to start, just someone who cares.

Interested in becoming a SHIP Volunteer?

Reach out to:

Central MS Planning & Development District, Inc.

1020 Centre Pointe Blvd., Pearl, Mississippi 39208

601-981-1516  |  CCrittle@cmpdd.org