JXN Water Quarterly Meeting to Be Held at Jackson Medical Mall on November 1

JACKSON, Miss. — October 31, 2025 — JXN Water will hold its next Quarterly Community Meeting on Saturday, November 1, from 9:00 a.m. to 12:00 p.m. at the Jackson Medical Mall, Suite 499, located off Center Stage across from Ambulatory Services.

For the first time, the quarterly meeting will take place at JXN Water’s new Appointment Center, a space created to provide deeper support for customers navigating complex account issues. While the center is open temporarily, it offers an additional way for customers to connect with staff when more time and attention are desired. Appointments can be requested online at JXNWater.com/StayCurrent or through the JXN Water Call Center.

JXN Water Quarterly Meeting invites residents to learn more about water system progress, meet the JXN Water team and contracting partners, and get answers to common questions in an open house setting. It’s one of several ongoing efforts to make the utility more accessible and transparent. The latest quarterly report can be found on www.jxnwater.com.

“Nearly three years ago, JXN Water was created to stabilize a system in crisis,” said Ted Henifin, Interim Third-Party Manager. “Now, we’re focused on the long-term quality of both the water and the customer experience. Events like this help us stay grounded in the community as we move forward.”

“The Jackson Medical Mall has always been a trusted community space,” said Aisha Carson, Communications Officer. “Hosting our quarterly meeting here, and establishing our appointment center in this location, reflects our commitment to meet people where they are and ensure they have the information they need to navigate their water service.”

Over nearly three years, JXN Water has transitioned from crisis response to long-term stability — restoring reliability across the system and improving how customers connect with their utility. The new appointment center is part of that evolution, creating intentional connection points where residents can ask questions and access help when they need it most. This temporary appointment center at the Medical Mall underscores JXN Water’s commitment to being grounded in the community, accessible, and focused on building trust one interaction at a time.

Event Details

• What: JXN Water Quarterly Community Meeting
• When: Saturday, November 1, 2025 | 9:00 a.m.–12:00 p.m.
• Where: JXN Water Appointment Center – Jackson Medical Mall, Suite 499 (off Center Stage, across from Ambulatory Services)
• Parking: Parking near Bailey Ave Ext. Entrance. 

The event is free and open to the public. Staff support will be available on-site.

For more information, visit jxnwater.com or call the JXN Water Call Center at(601) 500-5200.